Registration for Batch-XVII - Closed (October, 2024)
Registration for Batch-XVIII - Closed (January, 2025)
Registration for Batch-XIX - Open (April, 2025)

EVOLVING ROLE OF MEDIATION

“With our rich legal expertise, we can become a global leader in the field of solution by mediation. We can present a model to the whole world.”

Shri Narendra Modi

Hon’ble Prime Minister of India

“Truly speaking, in mediation, everyone's a winner. Having said that, one has to admit that the concept is yet to find widespread acceptance across the country. Not enough trained mediators are available...

Shri Ram Nath Kovind

Former President of India

“To make the idea of access to justice effective, and user-centric, the need of the hour is the popularization of mediation.

N V Ramana

Former Chief Justice of India

“Mediation should be the preferred mode for litigation for commercial disputes, and this would not only lessen the burden of courts but also boost the confidence in the Indian legal system so that more investment can be attracted.”

Kiran Rijiju

Former Union Minister of Law & Justice

“Mediation is a vital cog to help expedite access to justice at every level of commercial and civil disputes. It will be incumbent upon all of us to help mediation benefit from a major increase in capacity, capability and training processes.

Amitabh Kant

Former CEO of NITI Aayog

Investment and trade, as important drivers of economic growth, are both affected significantly by conflict. Businesses are naturally averse to disputes and if disputes arise, they must be efficiently and effectively resolved for corporations to thrive. To attain economic development and boost national growth, there is a need to realign the conflict management ecosystem in India. Dispute resolution is the key that unlocks investment and effective dispute resolution ecosystem will help India in its vision to develop a business and investment friendly jurisdiction by creating more avenues for diffusing conflicts arising between parties.

The growth of mediation as a mode of dispute resolution is evident from the integration of mediation in almost all commercial dispute resolution laws from Section 442 of the Companies Act, 2013 to the Consumer Protection Act, 2019. India is also a signatory to the United Nations Convention on International Settlement Agreements resulting from Mediation - popularly known as ‘Singapore Convention’. The groundbreaking legislation - Mediation Bill 2021, which has been recently passed by the Indian Parliament, underscores the Government’s commitment to promoting alternative dispute resolution methods, positioning mediation as a pivotal means to swiftly and amicable settle disputes across various domains.

All these developments have amplified the need and demand of professionally trained mediators in the country. IICA, as a leading think tank of the Government of India, has been working proactively in developing the mediation ecosystem through world class training, research and advocacy. As the forefront institution in fostering excellence in mediation, we are dedicated to equipping our participants with the skills and insights necessary to navigate the evolving landscape of conflict resolution.

Message from DG & CEO, IICA

IICA, in its pursuit of improving corporate governance and ease of doing business ecosystem, has been working on creating a business-friendly dispute resolution ecosystem wherein the stakeholders get a quick, cost-effective and simple mechanism for resolution of their disputes so that they can focus on their core competencies. I am glad to introduce the revamped flagship mediation and negotiation course namely, ‘IICAs Certified Mediator Program’.

This program stands as a testament to our unwavering commitment of equipping participants with the skills and knowledge necessary for effective mediation, thereby contributing not only to their personal growth but also to the enhancement of the overall business landscape.

I wish all the participants a great learning experience.

Dr. Ajay Bhushan Pandey

DG&CEO, IICA

Message from Program Director, IICA

I extend a warm welcome to all participants to our mediation and negotiation training program – ‘IICA Certified Mediator Program’. This meticulously curated training program blends theoretical and practical elements, including live video sessions by global and Indian mediation experts, immersive mediation simulations and enriching self-study materials.

Join us in this transformative journey where you will gain insights, practice and expertise that are invaluable in the field of mediation. I am excited to guide you through this comprehensive program and witness your growth as skilled mediators.

Prof (Dr) Naveen Sirohi

GLOBAL ADVISORY BOARD

Hon'ble Mr Justice A K Sikri
Former Judge, Supreme Court of India
Chairperson
Jeremy Lack
President Swiss Chamber of Commercial Mediation, Member
Prof (Dr) Bimal N Patel
Vice-Chancellor, Rashtriya Raksha University, Member
Mr Sumant Batra
Lawyer of Global Eminence
Member
Mr Jeff Kichaven
International Commercial Mediator
Member
Mr Praveen Kumar
Former DG & CEO, IICA
Member
Dr Bhaskar Chatterjee
Former DG & CEO, IICA
Member
Mr Andrew Miller KC
International Mediator & Arbitrator
Member
Dr Ajay Bhushan Pandey
DG & CEO, IICA
Member
Prof (Dr) Naveen Sirohi
Founding Head, CEADR
Member Convener

PROGRAM EVOLUTION THROUGH THE YEARS

Program Video

Testimonial Video

NOMINATING ORGANISATIONS

The course has received nominations of delegates from the following organisations in the past:

Insolvency and Bankruptcy Board of India (IBBI) Securities and Exchange Board of India (SEBI)
Small Industries Development Bank of India (SIDBI) Central Board of Direct Taxes (CBDT)
FICCI Ministry of Finance
Ministry of Commerce Income Tax Department
Bangladesh Central Bank Bangladesh Securities and Exchange Commission
National Board of Revenue Bangladesh

GEOGRAPHICAL REACH

The mediation course is global in nature with participants and experts coming from the following countries:

PROGRAM DESIGN

Module 1 - Introduction to ADR & Mediation The module will lay the foundation of alternative dispute resolution and mediation.
Module 2 - Conflict The module will cover the conceptual understanding of the conflict along with its analysis and management. Participants will also be exposed to the emerging dimension of cost of conflict
Module 3 - Communication The module will explore techniques, approaches and skills for effective communication.
Module 4 - Negotiation The module will begin with negotiation fundamentals. It will then dive deep into negotiation phases, strategies, techniques and approaches.
Module 5 - Mediator and Related Stakeholders The module captures the role of mediator, parties and lawyers
Module 6 - Legal Framework The module will cover the legal and institutional frameworks related to mediation at both India and International level.
Module 7 - Mediation Process The module will enlighten the participants with the process of mediation, including pre-mediation stage, writing of settlement agreement and impasse.
Module 8 - Online Dispute Resolution (ODR) The module will traverse through the theory and practice around online dispute resolution and online mediation.
Module 9 - Mediator’s Edge The module intends to bring contemporary topics and practices related to mediation to give an edge to upcoming mediation like creating and claiming value, using nudge or behavioral insights for mediation success.
Module 10 - Learning Through Cases - Indian Context The module will expose participants with various private and public mediation cases from India like commercial, property, family business, industrial, community, public governance and inter-state/departments.
Module 11 - Learning Through Cases - International The module will introduce participants to various cross-border disputes like commercial, family, property, territorial/geopolitical, international trade etc and their resolution through mediation.
Module 12 - Practitioner’s Perspective / Master Classes Guest sessions by leading national and international experts and practitioners will be held in the final module to dive deep into the applied side of mediation.

GLOBAL POOL OF EXPERTS

Our faculty consists of experts drawn from a pool of global traniers and practitioners. :

Faculty & Guest Speakers (Subject to availablity/confirmation)
Andrew Miller KC
International Mediator & Adjunch Faculty, IICA
UK
Jeff Kichaven
International Commercial
Mediator
Laura Grisolano
Mediator & Conflict Management Consultant, USA
Sapna Jhangiani KC
Barrister, Advocate &
Mediator
Nicholas Sadhu
Mediator and Lawyer
Australia
A J Jawad
Dispute Resolution Specialist
India
Ilan David Bass
Mediator and Trainer
London
Jeremy Lack
President Swiss Chamber of Commercial Mediation
Prof. (Dr.) Naveen Sirohi
Mediation Expert & Trainer
India
Shruti Singh
Negotiation Consultant
India
Shruti Khanijow
Partner, Shardul Amarchand
Mangaldas & Co
Prachi Mehta
Independent Mediator
India
Chitra Narayan
Mediator & Advocate
India
Akshay Jain
IMI Qualified
Mediator
Siddharth Jha
Center Manager
Singapore International Mediation CEN.










Testimonials

Frequently Asked Questions

With over 400 mediators trained so far, IICA’s Mediation Training Program has set a gold standard in mediation training in India which is imparted by the Indian Institute of Corporate Affairs under the aegis of Ministry of Corporate Affairs, Government of India.

Any individual, whether Indian or Foreign national, who has completed his Bachelor’s degree, with at least 55% marks in aggregate, from a UGC recognized university or an equivalent degree from a foreign educational institution accredited by the National Assessment and Accreditation Agency which is approved, recognized or authorized by an authority, established or incorporated under a law in its home country or any other statutory authority in that country for the purpose of assessing, accrediting or assuring quality and standards of educational institutions.

The program will benefit Government Officials, Retired Judicial Officers, Advocates, General Counsels, Legal Professionals, Company Directors & Managers, Team Leaders, Negotiators, Consultants, Mediators, NGO Workers, Conflict Resolution Experts, Community Leaders, Members of Disciplinary Committee (or by whatever name called) and any other eligible person who aspire to become a professional mediator.

IICA’s Mediation Training Program is neither an academic course nor any degree or diploma recognized by University Grants Commission. IICA’s Mediation Training Program is a professional course Note: As per the Government of India (Allocation of Business) Rules, 1961 promulgated by the Hon’ble President of India, the Indian Institute of Corporate Affairs (IICA) is an autonomous institution that works under the aegis of the Ministry of Corporate Affairs for imparting certificate training programs and accreditations as one of its objectives. The Centre of Excellence in Alternative Dispute Resolution (CEADR) at IICA imparts its flagship IICA Certified Mediator Program (ICMP) through official website https://iica.nic.in/mediation/ or communications from emails IDs having email domain namely, iica.in. Any person or entity claiming to further recognize or accredit IICA Certified Mediator Program (ICMP) is hereby disclaimed, unless otherwise expressly provided by law or competent authority at IICA, as the case may be.

Once you successfully complete IICA’s Mediation Training Program, you will be receiving a Certificate of Completion and you will be entitled to designate yourself as ‘IICA Certified Mediator’

The IICA Certified Mediator accreditation does not expire and hence, there is no need for its renewal. However, as with any profession, it is always recommended to keep up with your practise and standards as prescribed by the Indian Institute of Corporate Affairs or any other regulating body enacted under law.

The total fee of the program is Rs. 50,000/- plus GST / per person.

No. The program fee has to be paid at once. There is no provision for payment of program fee in instalments

If you decide to withdraw from the program after paying the program registration fee, you shall be entitled to full refund only when such you notify IICA about such intention of withdrawal within seven (7) days from the date of payment through email at adr@iica.in. In any case whatsoever, no refund shall be provided after seven (7) days from the date of payment or on or after the date commencement of the program, whichever is earlier

No. There is no such age limit.

Yes. Currently, the program is offered in online mode only.

The online classes shall be scheduled during evening of weekdays and/or over weekends. Since the program is curated for the working professionals, the timings of the classes shall not clash with business/working hours. Certain classes, especially with an international speaker, may take place at any time, subject to the availability of the expert and the time zone.

Once registered, you will be provided with a User ID and Password on your registered email ID. The program shall be can be accessed using these credentials on IICA’s Learning Management System (LMS).

The program offers more than sixty (60) hours of training in mediation in total. The course content shall include live video session learning in mediation taught by various mediation practicing professionals, experts, professors and dignitaries from across constitutes more than fifty (50) hours of the program. These live video sessions will be recorded in the Learning Management System (LMS) for further accessibility by the delegates. In addition, the delegates are provided with more than ten (10) hours of self-study material.

You can access the recorded live video sessions and study material using your login credentials on the Learning Management System (LMS).

The program shall be completed in three (3) months under ideal situation.

Yes. The content can be accesses from mobile/ tablet/ laptop/ PC.

After registration, you will have the access to the recorded live video sessions and study material on IICA’s Learning Management System (LMS) and the same shall be accessible from the date of commencement of program till the date of completion of program.

In order to become eligible to sit for assessment and get successfully accredited as ‘IICA Certified Mediator’, you will need to attend 80% of the live sessions..

After having successfully completing 80% of the live sessions of IICA’s Mediation Training Program, you become eligible to take the final assessment.

After successfully getting accredited as ‘IICA Certified Mediator’, you can independently practice as a professional mediator. The program has different benefits for different class of delegates, including, but not limited to the following:

(i) For Company Executives and Employees: Through ‘IICA Certified Mediator’ accreditation, company executives will get a competitive advantage over their peers. This accreditation will open better and quick opportunities for promotions and increments as well as provide an essential skillset for workplace conflicts.

(ii) For Government Officials: IICA’s Mediation Training Program is quintessential for government officials, more essentially, who deal with individuals and private players for various goods and services or act as regulators for the government.

(iii) For Retired Judicial Officers: The Supreme Court of India has, time and again, emphasized on the need of dispute resolution through mediation and urged the retired judicial officers for their active participation in this domain. The accreditation will act as an additional professional qualification for the retired judicial officers in order to enable them in enhancing their area of expertise in both court-annexed mediations and private mediations.

(iv) For Professionals: ‘IICA Certified Mediator’ accreditation will help professionals in entering into mediation practice and alternative dispute resolution market. This will certainly the widen the scope of services being offered by the professionals.

(v) For Company Directors and Key Managerial Persons (KMPs): Companies perform various transactions, whether it be business, commercial, financial or otherwise, on a daily basis. Various issues and disputes occur during performance of such transactions which need to be addressed quickly and effectively. Here comes the need for directors and KMPs to get equipped with the art and skill negotiation and mediation for quick and effective disposal of such issues and disputes.

(vi) For Community Leaders/NGO Workers: Mediation plays an important role in resolution of community disputes and conflicts of public interest. The program will help the delegates to get equipped with required techniques and skill set for resolving public disputes in an efficacious and satisfactory manner.

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